domain-specific language

What does Plain Language have to do with stress and anxiety?

In celebration of International Plain Language Day, I reflect on the power of language to transform the world and grant and remove power from people on both ends of verbal and written interactions. More specifically, I consider the stress and anxiety that language can cause or spare its user, depending on how understandable it is to the audience.

The real cost of language mistakes

In this post, I look into how poorly written content impacts brands and businesses, their credibility and even revenue based on studies conducted in the US and Europe. In particular, I examine how language mistakes and inconsistencies can harm businesses.